1. Introduction
Welcome to The Grey Bae Studio (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our Website or enroll in our courses.
2. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information:
- Name
- Email address
- Contact information (phone number, address)
- Payment information (processed securely through third-party payment processors)
- Information provided during course enrollment or participation (e.g., artwork submissions, feedback)
- Non-Personal Information:
- IP address
- Browser type
- Device information
- Website usage data (e.g., pages visited, time spent on the Website)
3. How We Collect Information
We collect information through:
- Directly from you: When you register for a course, subscribe to our newsletter, or contact us.
- Automatically: Through cookies and similar tracking technologies when you visit our Website.
- Third-party payment processors: When you make a payment for our courses.
4. Use of Information
We use your information for the following purposes:
- To provide and manage our art therapy courses.
- To communicate with you about our services, including course updates and promotional offers.
- To process payments and manage billing.
- To improve our Website and services.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
- Google Analytics: We may use Google Analytics to analyze website traffic and usage. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
We may use third-party services, such as payment processors and email marketing platforms, to provide our services. These third parties have their own privacy policies, which we encourage you to review. We use Stripe for payment processing.
8. User Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Rectification: You can request that we correct any inaccurate or incomplete information.
- Erasure: You can request that we delete your personal information.
- Restriction: You can request that we restrict the processing of your personal information. Data Portability: You can request to receive your personal information in a portable format.
- Objection: You can object to the processing of your personal information.
To exercise these rights, please contact us at [Your Contact Email].
9. Children's Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Website. Your continued use of the Website after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Grey Bae Studio, [email protected]